At Modelink, we prioritize seamless delivery for your wardrobe essentials. Our team processes orders with care, ensuring your curated selections—from everyday basics to statement pieces—are packed securely and dispatched efficiently. All items undergo quality checks before shipment to guarantee they meet our standards.

Orders are typically processed within 1-2 business days (excluding weekends/holidays). During peak seasons, processing may take slightly longer, but we’ll notify you proactively if delays occur.

Delivery timelines vary based on your location and shipping method. Domestic orders generally arrive within 5-10 business days after dispatch. International shipments may take 10-25 business days, depending on customs clearance. Remote areas might experience additional transit time.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders over $60 (up to $9,999).

We currently ship to most countries across North America, Europe, and parts of Asia-Pacific. Some restrictions apply due to logistical or regulatory constraints—checkout will display available options for your region. Unfortunately, we cannot deliver to PO boxes or military addresses at this time.

Once your order ships, you’ll receive a confirmation email with a tracking number and carrier details. Use this to monitor your package’s journey via our website or the carrier’s portal. For consolidated shipments, tracking updates may appear sequentially.

While rare, delays can occur due to carrier disruptions or customs inspections. If your package hasn’t arrived within 5 business days of the estimated delivery date, contact us at [email protected] with your order number. We’ll collaborate with the carrier to resolve the issue promptly, including reshipment or refunds where applicable.

International orders may incur customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We recommend checking your country’s regulations before ordering. Declared values reflect the actual order total; we cannot mark shipments as "gifts" or understate values.